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- Title: APT IT 2.0 Reimbursement Claims via Self-Service Portal | India Post Latest News
- Description: India Post employees must now submit CEA, telephone and newspaper allowance claims through the APT IT 2.0 Self-Service Portal. Read the full process, steps and key points from the OM dated 27-10-2026.
- URL Slug: /apt-it-2-0-reimbursement-claims-self-service-portal
- Focus Keywords: India Post Circulars, India Post Latest News, India Post Notifications, India Post Departmental Exam
Introduction
The Department of Posts has issued a new Office Memorandum about how employees should submit their reimbursement claims. From now on, claims like Children Education Allowance (CEA), Telephone Reimbursement and Newspaper Allowance must start through the Self-Service Portal of APT IT 2.0.
This update matters for every Department of Posts employee, including GDS, MTS, Postman, Mail Guard and Postal Assistants. If you follow India Post Circulars and India Post Latest News, this is one you should not miss.
Quick Overview of the Order
| Detail | Information |
|---|---|
| File Number | F. No. CA-30/3/2026-CA/PB-DOP |
| Issued By | Department of Posts, C&A/PB Section, Dak Bhawan, New Delhi |
| Date | 27-10-2026 |
| Subject | Submission of reimbursement claims through the Self-Service Portal of APT IT 2.0 |
| Signed By | Prince Garg, Assistant Director General (Admin) |
Which Claims Are Covered?
As per the order, the following claims must now be started on the Self-Service Portal:
- Telephone Reimbursement
- Children Education Allowance (CEA)
- Newspaper Allowance
- Any other reimbursement claim for which the option is available on the Self-Service Portal
How to Submit Your Claim on APT IT 2.0
Follow this simple path in the system:
Self-Service Portal → Employee Payment System → Pay Reimbursement
Step by step:
- Log in to APT IT 2.0
- Open the Self-Service Portal
- Go to Employee Payment System
- Click on Pay Reimbursement
- Choose the claim type and fill in all the details
- Upload or attach supporting documents as required
- Check everything once more before submitting
Important Point: Hard Copy Is Still Needed
Many employees may think the online claim is enough. It is not.
- Along with the online claim, you must also send a copy of the bill and supporting documents to the concerned authority.
- This should be done as per the existing procedure in your office.
- So, it is online + physical copy, both.
Responsibility of Employees
- Make sure all the details you enter are correct and complete.
- Wrong or missing information can delay your claim.
- Keep bills, school fee receipts (for CEA), and phone/newspaper bills ready before you start.
Responsibility of Controlling Authorities
- Administrative and controlling authorities must ensure employee mapping and other required details are updated in the system.
- Without proper mapping, claims may not move forward smoothly.
- If your claim is stuck, check with your office whether your mapping is complete.
Why This Change Is Useful
- Faster processing of claims
- Less paperwork confusion over time
- Easy tracking of claim status
- Better record keeping for both employees and offices
Why This Matters for Departmental Exam Aspirants
Questions on APT IT 2.0, allowances like CEA, and recent India Post Circulars often appear in departmental exams. If you are preparing for:
- GDS to MTS Departmental Exam
- GDS to Postman / Mail Guard Exam
- MTS to PA / SA Exam
- Postman to PA Departmental Exam
then keep notes on such orders. Many questions in the India Post Departmental Exam come from recent circulars and office rules. Solving GDS to MTS Mock Tests, Postal Assistant Previous Year Question Papers and India Post Mock Tests along with reading new orders gives you a strong edge.
Looking for proper guidance? Join our GDS to MTS Online Classes, MTS to PA Online Classes and Postman to PA Coaching with complete India Post Study Material, practice sets and question banks.
Frequently Asked Questions (FAQs)
Q1. Where do I submit my CEA claim now?
Through the Self-Service Portal of APT IT 2.0 under Employee Payment System → Pay Reimbursement.
Q2. Do I still need to submit a paper copy of the bill?
Yes. A copy of the bill with supporting documents must also be sent to the concerned authority as per the existing procedure.
Q3. Which allowances are included?
Telephone Reimbursement, Children Education Allowance, Newspaper Allowance, and other reimbursements available on the portal.
Q4. What if my claim is not moving forward?
Check with your controlling office whether your employee mapping is updated in APT IT 2.0.
Q5. When was this order issued?
On 27 October 2026 by the C&A/PB Section, Department of Posts.