SEO Title: India Post e-KYC & Mobile Seeding in CIFs 2026 | Circle-Wise Data & Latest Circular
India Post has asked all Circles to reach 100% e-KYC and mobile seeding in CIFs under the Preventive Vigilance campaign 2026. See circle-wise data, key dates and what GDS, Postman and MTS staff should know.
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What Is This Circular About?
On 15 October 2026, the Financial Services Division of the Department of Posts, Dak Bhawan, New Delhi, sent a letter to all Heads of Circles.
The message is simple. Every Post Office Savings Bank customer record (CIF) should be e-KYC enabled and linked with a mobile number.
This work comes under the three-month campaign on Preventive Vigilance, which runs from 17 August 2026 to 16 November 2026. So the deadline is close, and field offices are expected to speed up.
If you work as a GDS, Postman, MTS or PA, this directly affects your daily counter and field work.
Quick Facts at a Glance
- Letter No.: FS-16/6/2025-FS-DOP
- Date: 15.10.2026
- Issued by: Devender Kumar Sharma, Assistant Director (SB-II)
- Sent to: All Heads of Circles
- Reference: Vigilance Division OM No. VIG-01/1/2026-Vigilance-DOP dated 20.08.2026 and OM dated 09.10.2026
- Campaign period: 17.08.2026 to 16.11.2026
- Target: 100% e-KYC enablement and 100% mobile seeding in CIFs
- Data as on: September 2026
First, What Is a CIF?
CIF stands for Customer Information File. It is a single customer ID in the Post Office Savings Bank system. One customer can have many accounts (SB, RD, TD, MIS, SSA, PPF and more), but all of them sit under one CIF.
So if one CIF is updated, the customer’s entire record becomes cleaner and safer.
What Has the Department Asked Circles to Do?
1. Convert CIFs into e-KYC-enabled CIFs
- Find all CIFs that are not e-KYC enabled.
- Complete the prescribed re-KYC process so e-KYC gets enabled.
2. Link mobile numbers with CIFs
- Find all CIFs where no mobile number is linked.
- Take action to get the customer’s mobile number linked.
3. Make an action plan
- Study the circle-wise data shared with the letter.
- Find the gaps and plan for 100% compliance.
4. Monitor closely
- Heads of Circles must give directions to field units.
- Progress should be watched at Circle level till the end of the campaign.
The Big Numbers: Where Does India Post Stand?
The data shows a clear gap, especially in e-KYC.
| Point | Figure |
|---|---|
| Total CIFs | 22.94 crore |
| e-KYC enabled CIFs | about 20.29 lakh |
| e-KYC coverage | only 0.88% |
| CIFs linked with mobile | 15.04 crore |
| Mobile seeding coverage | 65.57% |
In simple words, less than 1 out of every 100 CIFs is e-KYC enabled. Around one-third of customers still have no mobile number linked.
Circle-Wise e-KYC Coverage (Annexure-I)
Best performing Circles:
- Himachal Pradesh – 6.92%
- Tamil Nadu – 2.33%
- Uttarakhand – 1.86%
- Karnataka – 1.75%
Circles needing the most work:
- Bihar – 0.18%
- Jharkhand – 0.18%
- Andhra Pradesh – 0.21%
- West Bengal – 0.21%
Tamil Nadu has the highest number of e-KYC enabled CIFs (5.92 lakh), even though its percentage is lower than Himachal Pradesh.
Circle-Wise Mobile Seeding (Annexure-II)
Best performing Circles:
- Himachal Pradesh – 86.26%
- Chhattisgarh – 82.10%
- West Bengal – 77.23%
- Assam – 76.82%
Circles needing the most work:
- Andhra Pradesh – 52.40%
- Madhya Pradesh – 54.14%
- Uttar Pradesh – 54.21%
- Telangana – 56.23%
Full Circle-Wise Table
| Circle | e-KYC % | Mobile Linked % |
|---|---|---|
| Andhra Pradesh | 0.21 | 52.40 |
| Assam | 0.30 | 76.82 |
| Bihar | 0.18 | 70.88 |
| Chhattisgarh | 0.76 | 82.10 |
| Delhi | 0.78 | 69.45 |
| Gujarat | 0.93 | 70.66 |
| Haryana | 0.77 | 73.38 |
| Himachal Pradesh | 6.92 | 86.26 |
| Jammu & Kashmir | 0.84 | 75.67 |
| Jharkhand | 0.18 | 64.65 |
| Karnataka | 1.75 | 70.08 |
| Kerala | 0.75 | 66.29 |
| Madhya Pradesh | 0.30 | 54.14 |
| Maharashtra | 0.60 | 63.71 |
| North Eastern | 0.25 | 74.76 |
| Odisha | 0.60 | 64.45 |
| Punjab | 0.26 | 69.55 |
| Rajasthan | 0.33 | 68.19 |
| Tamil Nadu | 2.33 | 66.53 |
| Telangana | 0.28 | 56.23 |
| Uttar Pradesh | 0.48 | 54.21 |
| Uttarakhand | 1.86 | 69.24 |
| West Bengal | 0.21 | 77.23 |
| All India | 0.88 | 65.57 |
Why Does This Matter?
- Safer accounts: A linked mobile number means customers get alerts, which helps stop fraud early.
- Cleaner records: e-KYC confirms the customer’s identity properly.
- Preventive vigilance: This is about stopping problems before they happen, not after.
- Better digital services: Many online and app-based services need a verified, mobile-linked customer.
What Should Field Staff Do Right Now?
- Check your office’s pending list of non e-KYC and non-mobile-linked CIFs.
- Ask every customer who visits the counter if their mobile is linked.
- Follow only the prescribed re-KYC procedure. Don’t take shortcuts.
- Report your progress on time to your Sub Divisional and Divisional office.
- Keep a small daily target. Ten CIFs a day adds up fast.
Useful for Departmental Exam Aspirants Too
If you are preparing for the GDS to MTS Departmental Exam, GDS to Postman Exam, MTS to PA Exam or Postman to PA Exam, keep this circular in your notes. Questions on POSB rules, KYC, CIF and India Post circulars often appear in the departmental papers.
Quick revision points:
- CIF = Customer Information File
- Preventive Vigilance campaign 2026: 17.08.2026 to 16.11.2026
- All-India e-KYC coverage in CIFs: 0.88%
- All-India mobile seeding: 65.57%
- Top Circle in both areas: Himachal Pradesh
Add these to your India Post GK and India Post Current Affairs notebook. They are short, factual and easy to ask in a one-mark question.
Frequently Asked Questions
Q1. What is the deadline for 100% e-KYC and mobile seeding?
The work falls under the Preventive Vigilance campaign, which ends on 16 November 2026.
Q2. Which Circle is the best in e-KYC?
Himachal Pradesh, with 6.92% of CIFs e-KYC enabled.
Q3. What is the all-India mobile seeding percentage?
65.57%, with 15.04 crore out of 22.94 crore CIFs linked.
Q4. Who issued this letter?
The Financial Services Division (SB-II), Department of Posts, Dak Bhawan, New Delhi.
Q5. Is this topic useful for India Post Departmental Exams?
Yes. POSB procedures and recent India Post circulars are useful for GDS to MTS, Postman, MTS to PA and Postman to PA exam preparation.