The Office of the Chief Postmaster General, Kerala Circle, has issued an important circular. It is about recording proper delivery remarks on postal articles. This is especially important for Court Summons, notices, and articles with Acknowledgment Due (AD) cards. This update is useful for delivery staff, postal officials, and candidates preparing for India Post Departmental Exam and India Post GK.
This blog explains the circular in simple language.
What Is This Circular About?
- Issued by: Office of the Chief Postmaster General, Kerala Circle, Thiruvananthapuram – 695033
- Circular Number: MAILS/DELIVERY REMARKS/2023
- Date of Issue: 23.07.2026 (Trivandrum)
- Subject: Recording of proper delivery remarks on postal articles, especially Court Summons/notices and articles with AD cards
- Signed By: Baijukumar B.L, Assistant Director (Mails)
- Reference: Directorate letter no. Mail-31/2/2025-D-DOP-Part (1) dated 29.05.2025
Why Was This Circular Issued?
The Kerala Circle received a letter from the District Judge, Ernakulam. The letter pointed out problems with delivery remarks recorded on Registered Post and Speed Post articles carrying Court Summons and notices. This issue directly affects judicial proceedings, so the District Court raised it formally with the postal department.
Key Points From the District Judge’s Letter
- Endorsements (delivery remarks) on returned postal articles were often incomplete or not specific enough.
- Many remarks did not clearly state whether the article was refused, unclaimed, addressee not known, insufficiently addressed, addressee left, or otherwise undelivered.
- Courts depend on these remarks to decide whether service (delivery) of summons was valid or not.
- Vague or ambiguous remarks lead to delays in court cases and repeated issuance of court processes.
- The letter requested clear instructions to postal staff to record accurate and specific remarks.
What the Kerala Circle Has Instructed
Based on this concern, the Kerala Circle has directed all delivery staff and postal officials under its jurisdiction to:
- Strictly follow standard remark instructions when postal articles cannot be delivered.
- Use legible, clear remarks such as “Refused,” “Unclaimed,” “Addressee Left,” “Not Known,” or “Insufficient Address,” wherever applicable.
- Use the rubber stamp with a standard remark checkbox format, which is already in place for this purpose.
- Properly complete and return Acknowledgment Due (AD) cards, with the correct date of delivery and the recipient’s signature, wherever the article is successfully delivered.
- Circulate the Directorate letter dated 29.05.2025 for immediate and effective implementation.
Who Received This Circular?
- PMG (Mails), Central Region and Northern Region, Kochi and Calicut
- SSPOs, Trivandrum North and Kollam
- SPOs, Trivandrum South, Pathanamthitta, and Tiruvalla
Why This Update Matters
- It highlights the responsibility of delivery staff, especially Postman and GDS cadre, in handling sensitive postal articles like Court Summons.
- It shows the coordination between the judiciary and India Post to ensure smooth legal processes.
- It is a good example of India Post GK and India Post Current Affairs content, especially for candidates preparing for GDS to Postman or Postman to PA exams, since delivery procedures and endorsement rules are part of the job knowledge tested in such exams.
- It reinforces the importance of accuracy and accountability in day-to-day postal delivery work.
Standard Delivery Remarks Every Postal Employee Should Know
| Remark | Meaning |
|---|---|
| Refused | Addressee refused to accept the article |
| Unclaimed | Article was not collected within the stipulated time |
| Addressee Left | Addressee has shifted from the given address |
| Not Known | Addressee is not known at the given address |
| Insufficient Address | Address details are incomplete for delivery |
Knowing these standard remarks is useful for anyone in the delivery or mail-handling role, and also a good revision point for departmental exam GK sections.
How to Stay Updated With Such Circulars
If you want to stay informed about India Post Latest News and India Post Notifications, follow this simple routine:
- Check Circle-wise official circulars and Directorate updates regularly.
- Join a trusted India Post Departmental Exam Coaching platform, especially if preparing for GDS to Postman or delivery-related exams.
- Practice with India Post Quiz questions on delivery procedures and postal operations.
- Note down standard remarks and endorsement rules, since they can appear in job-knowledge or GK-based questions.
Quick Recap
- Kerala Circle has issued instructions on proper delivery remarks for postal articles, especially Court Summons and AD card items.
- The circular follows a formal complaint from the District Judge, Ernakulam, about incomplete or vague remarks.
- Delivery staff must use clear, standard remarks like “Refused,” “Unclaimed,” “Not Known,” and complete AD cards properly.
- This is useful India Post GK content, especially for GDS to Postman and Postman-related exam preparation.
Frequently Asked Questions
Q1. Why did Kerala Circle issue this circular? It was issued after the District Judge, Ernakulam, raised concerns about incomplete and vague delivery remarks on returned Court Summons and notices.
Q2. What remarks must postal staff use for undelivered articles? Standard remarks like “Refused,” “Unclaimed,” “Addressee Left,” “Not Known,” and “Insufficient Address” must be used clearly and accurately.
Q3. What is an AD card in postal delivery? AD stands for Acknowledgment Due. It is a card attached to certain postal articles that must be signed by the recipient and returned to confirm delivery.
Q4. Is this circular relevant for India Post exam preparation? Yes. Delivery procedures and endorsement rules are useful India Post GK topics, especially for candidates preparing for GDS to Postman or Postman-related departmental exams.
This blog is written for informational and exam preparation purposes. For exact official details, always refer to the original circular issued by the Office of the Chief Postmaster General, Kerala Circle.