The Department of Posts (DoP), West Bengal Circle, has issued an important order regarding the execution of eKYC verification for AB-PMJAY beneficiaries. This is a new responsibility being taken up by India Post, and it directly involves Postal Divisions, Postmen, and Gramin Dak Sevaks (GDS). Let’s understand this update in simple words.
What is This Order About?
As per the order dated 28.07.2026, issued by the Office of the Chief Postmaster General, West Bengal Circle, a Memorandum of Understanding (MoU) has been signed between the Health Department, Government of West Bengal, and the Department of Posts.
Under this agreement, the Department of Posts will carry out eKYC verification for beneficiaries under the Ayushman Bharat Pradhan Mantri Jan Arogya Yojana (AB-PMJAY) scheme.
Key Highlights of the Order
- The order is issued under reference number BDC/KYC Vfn/CCS/2026-27, dated at Kolkata, 28.07.2026.
- It is addressed to All Postal Divisional Heads in West Bengal Circle.
- The Department of Posts will receive a remuneration of ₹5/- (inclusive of GST) for every successful eKYC verification completed.
- Contact details of Single Points of Contact (SPoCs) and Master Trainers have already been collected from all Postal Divisions to ensure smooth execution.
Roles and Responsibilities
The order clearly defines two key roles for this project:
1. Single Point of Contact (SPoC): The SPoC will maintain continuous liaison at all levels, ensuring smooth and end-to-end execution of the eKYC verification project across the Circle.
2. Master Trainer: The Master Trainer will first complete their own registration on the designated portal or application. After that, they will onboard and train the actual end-users who will carry out the verification work on the ground — that is, Delivery Personnel, Postmen, and Gramin Dak Sevaks (GDS).
The entire onboarding and training process has been directed to be completed by 04.08.2026.
Why This Matters for GDS and Postal Staff
This is a good example of how the role of Gramin Dak Sevaks (GDS) and Postmen is expanding beyond traditional postal delivery work. India Post is increasingly being trusted with important government service delivery tasks, such as:
- Financial inclusion services
- Aadhaar-related services
- Now, eKYC verification for health scheme beneficiaries like AB-PMJAY
For GDS and Postmen, this means additional responsibilities, additional training opportunities, and a chance to contribute to important public health schemes at the grassroots level.
What Divisional Heads Need to Do
As per the order, all Postal Divisional Heads in West Bengal Circle are required to:
- Refer to the detailed Operational Procedure enclosed with the order.
- Ensure immediate compliance and necessary action at the division level.
- Monitor progress closely.
- Ensure strict compliance with the operational guidelines to complete the verification drive efficiently.
Copies of this order have also been marked to ADPS-I (North Bengal Region, Siliguri), ADPS-II (South Bengal Region, Kolkata), and ADPS-IV (Kolkata Region) for information and necessary action.
Why This is a Positive Step for India Post
This initiative reflects the growing trust in India Post’s reach across rural and urban areas through its vast network of Postmen and Gramin Dak Sevaks. Being involved in a health scheme like AB-PMJAY shows how India Post continues to expand its role beyond mail delivery into important public service functions.
For GDS employees, staying updated with such circulars is also useful, since active participation in new responsibilities often reflects well during future departmental exams and promotions like GDS to MTS, GDS to Postman, and other departmental opportunities.
Final Words
The eKYC verification drive for AB-PMJAY beneficiaries through the Department of Posts, West Bengal Circle, is a meaningful step that connects postal services with public healthcare delivery. Postal staff, especially GDS and Postmen involved in this project, should follow the operational guidelines carefully and complete their training and onboarding before the given deadline.
Keep following official India Post Circulars and India Post Latest News to stay updated with such important departmental initiatives.